Terms and Conditions

These terms and conditions refer to the supply of products made by the Seller, guychristianshop.com, to the buyer hereafter referred as the Customer. Your statutory customer rights are not affected.

Payment and Pricing
All prices are in British Sterling, and include VAT if applicable.

Payments must be made in British Sterling only.
Passing of Property
The property of the goods will be retained by guychristianshop.com until full payment has been received from the customer.
Despatch and Delivery
It is our policy to aim to despatch all orders within 3 working days. If products are not available at the time of your order, we will send them to you as soon as we receive them from the supplier. guychristianshop.com cannot be held responsible for delays in the delivery caused by the supplier, or any other third party.

All orders are delivered using Royal Mail first class standard post unless otherwise requested by the customer at time of order. In the event of an order being lost by a third party, guychristianshop.com bears no risk once it has left their trading premises.

Where goods have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 14 days of order.
Returns

All unwanted/unused goods that are in a saleable condition can be returned within a 30 day period from the date of purchase. All packaging and or cellophane wrapping and tamper resistant seals must be intact unless the goods are faulty.

If you wish to return any goods please contact customer services by email  who will issue a returns reference number and inform you of the returns procedure. No goods can be accepted without a valid reference number.

In cases where the rejection of the goods is due to faulty goods or an error in the order, the Customer is entitled to a full refund or replacement.

In cases where the return is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund (full refund less postage) only. Goods must be returned before any refund can be issued.

Security
We take online security very seriously. Our secure server software encrypts all your personal information including credit or debit card number, name and address. Whenever you provide information to us we will take all reasonable steps to protect it.

We use SSL (secure socket layer) level encryption. This is one of the most advanced encrypting technologies available today. Any information sent over the Internet is encrypted into an unbreakable code before it is sent. This ensures that no third party can intercept and decipher your personal information.
Privacy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

When you shop online with us you will be asked to provide certain information such as your name, address, details of your credit or debit card, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.

Newsletters
By registering for our newsletters, you agree to our terms and conditions. We will give you the chance to refuse any marketing email / communication from us in accordance with the Data Protection Act and will not share your details with any third parties for marketing purposes.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

Cookies
In order to track the usage patterns of visitors to our site we may use a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Updating Account Information
If you wish to update information that we hold about you please email us
The Law
Terms are subject to English Law and the jurisdiction of English Courts. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.

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